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FAQS

What is the return policy?

Return & Refund Policy

We want you to be satisfied with your purchase. Please read our return policy carefully before placing your order.

Digital Products

All digital products are non-refundable. Because digital items are delivered instantly and cannot be returned once accessed or downloaded, we are unable to offer refunds on these purchases. This policy helps protect our intellectual property and prevents misuse.

Physical Products

Physical items can be returned within 14 days of receiving your order.

To request a return, please contact us by email within 14 days of delivery and include:

Your order number
The reason for the return

Refunds will only be issued if the product is returned in its original condition — unused, undamaged, and in its original packaging. Once we receive and inspect the item, we will process your refund.

Please note that return shipping costs may be the responsibility of the customer unless the item arrived damaged or incorrect.

If you have any questions, feel free to contact our support team.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We strive to process and ship all orders as quickly as possible. Once your order has been placed, it will be carefully prepared and dispatched at the earliest opportunity.

Delivery times may vary depending on your location and local courier services. For customers within the European Union, the average delivery time is 5–7 business days after dispatch. Please note that during peak periods, holidays, or unforeseen circumstances, shipping times may be slightly longer.

You will receive a confirmation email with tracking information once your order has been shipped.

If you have any questions regarding your shipment, please feel free to contact our support team.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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